Refund policy

Return period: 30 days

Return method: By mail / shipping

Return cost: Free for the customer (if the product arrived in poor condition) or paid by the customer (if it is a change of mind)

Product condition: Unopened product in its original packaging

The text you can use word for word:

"We accept returns within 30 days of receiving your order. The product must be unopened and in its original packaging. To start a return, contact us at info@togoanimalcare.com. Return shipping costs are paid by the customer unless the product is defective or incorrect, in which case Togo AnimalCare covers the full cost."